Solutions Architect, Managed Services
Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 3 – 7 years
Location: Nairobi
Job Field: ICT / Computer
Working at NTT
Key Roles and Responsibilities:
- Listen/elicit customer requirements and document the user/customer story.
- Contribute to the development of solution architectures in specific business, infrastructure, or functional areas.
- Identify and evaluate alternative architectures and the trade-offs in cost, performance, and scalability.
- Produce specifications of cloud-based or on-premises components, tiers, and interfaces for translation into detailed designs using selected services and products.
- Support a change program or project through the preparation of technical plans and application of design principles that comply with enterprise and solution architecture standards.
- Take responsibility for understanding client requirements, collecting data, delivering analysis, and problem resolution.
- Monitor the external environment to gather intelligence on emerging technologies.
- Create reports and technology roadmaps and share knowledge and insights with others.
- Design components using appropriate modeling techniques following agreed architectures, design standards, patterns, and methodology.
- Create multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements, including proof of concept (POC).
- Review, verify, and improve own designs against specifications.
- Contribute to the development of new go-to-market services and contribute knowledge on relevant verticals.
- Operate across both the technical levels within the enterprise architecture and the value chain to develop holistic and integrated solutions.
- Work with commercial architects to develop a cost/contract term.
Knowledge, Skills, and Attributes:
- Solid knowledge of multi-vendor service integrations and cross-functional software, OS’s, and infrastructure designs.
- Excellent communication skills both verbal and written.
- Knowledgeable on how specific infrastructures and application software are deployed in line with relevant methodologies and frameworks.
- Ability to develop and leverage their knowledge of reference architectures.
- Ability to maintain knowledge of trends and development in technology domains.
- A hunter with superb communication skills.
Academic Qualifications and Certifications:
- Tertiary level – bachelor’s with 7 yrs. experience; or post-graduate degree with at least 3 years’ experience in a consulting capacity/working in a vendor/partner environment.
- Experience in sales of platform-based managed service is a distinct advantage.
- Practitioner certificates with reputable global cloud services provider such as AWS, Google, Microsoft.
- Certification and working knowledge of ITIL, Service Management and Integration, Business Analysis – CBAP.
- Scaled Agile certification/Scrum /PRINCE 2.
- TOGAF certification will be an added advantage.
Experience Required:
- Solid professional technical, IT, or Operations experience within a large scale (preferably multi-national) technology services environment on the following areas: Software Development, Application Support, and Infrastructure Support.
- Some Project or Program Management experience is preferred.
- Proven client engagement and consulting experience coupled with solid experience in client needs assessment and change management.
- Proven experience in integrating the solution for the project with the business domain, enterprise concerns, industry standards, established patterns, and best practices.
- Experience working in an agile development environment.
Additional Job Description:
- Seasoned and experienced professional.
- Has a full understanding of specialization area.
- Resolves a wide range of issues in creative ways.
- Fully qualified, career level, career journey-orientated.
- Uses good judgment in selecting tools and methods to solve problems.
- Networks with senior internal and external people in own area of expertise.
- Receives little instruction on day-to-day work, receives general instructions on new assignments.
Method of Application:
Interested and qualified? Go to NTT Ltd to apply.
