Senior Officer, Fraud Detection at Safaricom Kenya

Full Time
Posted 8 months ago

 Senior Officer, Fraud Detection

Job Type: Full Time

Qualification: BA/BSc/HND

Experience: 3 years

Location: Nairobi

Job Field: ICT / Computer, Law / Legal

Job Description:

Reporting to the Senior Manager – Fraud Detection, the position holder will provide required support to Agile Organizations through proactive risk assessment, analytics, and risk management support of the Agile organizations companywide.


  1. Develop and correlate insights on current and emerging fraud trends impacting customers with expected profiling engine outcomes to derive critical information for fraud control decision-making and performance benchmarks.
  2. Validate and review fraud detection models, including process verification and performance KPIs of fraud controls.
  3. Develop and maintain a dashboard for fraud demand insights for GSM and MPESA.
  4. Involve in the integration and optimization of fraud automations and data feeds aimed at improving detection ability and control environment.
  5. Participate in and support fraud demand initiatives through the use of analytics.
  6. Actively participate in all fraud monitoring initiatives.


  • A graduate with a degree in Business, IT, or Engineering.
  • Professional certification in Risk Management or Information Systems.
  • At least 3 years in a data analytics environment generating business insights by running ad-hoc analysis and have a good understanding of the telecoms environment.
  • Strong systems development, data extraction, and integration experience in multiple platforms.
  • Expertise in Oracle, SQL, Excel, and PowerPoint.
  • At least 3 years of proven experience in a telecommunications environment.
  • Highly developed interpersonal and communication skills.

Method of Application: Interested and qualified candidates can apply here.Send application before Nov 28, 2023.

Job Features

Job CategoryICT / Computer, Law / Legal

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