Investment Officers at Inkomoko

Posted 2 months ago

About the Opportunity

Inkomoko Kenya Investment Officer is responsible for the items below:



  • Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products.
  • Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing.
  • Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account.
  • Prepares and executes investment contracts and arrange for disbursement of investment in kind.
  • Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc.
  • Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings.
  • Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information.


  • Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers.
  • Work with the Inkomoko Kenya Business Development Services team to ensure borrower success, and Visit clients for monitoring.
  • Maintain both delinquency and default rates below set rates during yearly goal setting,
  • Track information about borrowers and communicate effectively with key stakeholders about client status.
  • Actively participate as a key staff in the weekly Portfolio Review Meeting.
  • Maintain a tracking system of borrower payments and contact information.
  • Work with the Finance & Admin team to produce invoices for payments and monthly reconciliation of investment department transactions.
  • Interact with government leaders, court systems and others for follow up on lack of payments.
  • Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling.
  • Other duties as assigned by supervisor


  • Update both disbursements and investment repayments in the Investment Management System (LMS-powered by odoo)
  • Maintain and demonstrate proficiency with investment software applications
  • Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
  • Assist with system parameters and design to meet the needs of multiple departments.
  • Manage user security access
  • Ensure proper segregation of duties, develop and maintain work flows for all stages of investment
  • Advise the Management team how to automate key lending processes
  • Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds
  • Ensure lending team is provided with updates and procedural changes
  • Participates in the review and recommendations of operational systems and procedures
  • Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system
  • Prepare related reports and administer the system
  • Other duties as assigned by supervisor

Minimum Qualifications

Investment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include:

  • University degree in Finance or other related field,
  • Must speak fluent English and Swahili. Knowledge of other Somali language is a plus,
  • Experience in Islamic lending and practice is an added advantage
  • Strong financial and accounting skills; familiarity with business financial policies in  Kenya
  • Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred,
  • Prior experience dealing with customers/debt,
  • Prior experience in a lending environment,
  • Experience providing business advice to entrepreneurs,
  • Prior experience in Investment management system software,
  • Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt,
  •  Experience in managing difficult clients and reaching positive outcomes,
  • Very strong attention to details and good follow through,
  • Comfort with the civil court system, and previous experience in litigation preferred,
  • Unrelenting perseverance, personal integrity, and critical thinking skills,
  • 2+ years of work experience in relevant or applicable field,
  • Must be able to legally work in Kenya.

What You’ll Get

This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both a great culture and a competitive market-based package, including:

  • Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity
  • Opportunity to work with a talented, passionate, and committed team of professionals across the region
  • Ability to make a significant social impact and contribute to economic growth
  • Competitive salary, and potential KPI-based bonus
  • Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.

Apply Online