Investment Manager at Inkomoko

Posted 2 months ago

About the Opportunity

Investment Manager will be a trusted partner of Inkomoko Mombasa clients with the responsibilities below:



  • Respond to inquiries from prospective borrowers, support them to apply for our investment products,
  • Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing,
  • Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Associates and Business Associates, etc.
  • Communicate all materials to the Senior Portfolio Manager/ Regional Portfolio Director and assist in preparing credit reports for Investment Committee meetings,
  • Take photos of entrepreneurs, have them sign photo waivers, and post their stories on the Kiva platform.


  • Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers,
  • Work with Business Development Services team to ensure borrower success, and Visit clients for monitoring,
  • Track information about borrowers and communicate effectively with key stakeholders about client status,
  • Actively participate as key staff in the weekly Portfolio Review Meeting,
  • Maintain a tracking system of borrower payments and contact information,
  • Interact with government leaders, the court system, refugees and host communities’ stakeholders and others for follow up on lack of payments,
  • Work with the Finance Director/Senior Finance Associate to produce invoices for payments,
  • Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling,
  • Other duties as assigned by the supervisor.


  • Supervising and training Investment Officers staff in all steps of the investment granting cycle including:
  • Acquisition and screening of potential clients,
  • Active monitoring of investment repayments and overall performance,
  • Investment assessment, appraisal and disbursement.
  • Chairing credit/facility committees under the portfolio manager’s approval rights.


  • Update both disbursements and investment repayments in the Investment Management System (LMS-powered by odoo)
  • Maintain and demonstrate proficiency with investment software applications
  • Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance
  • Assist with system parameters and design to meet the needs of multiple departments.
  • Manage user security access
  • Ensure proper segregation of duties, develop and maintain work flows for all stages of investment
  • Advise the Management team how to automate key lending processes
  • Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds
  • Ensure lending team is provided with updates and procedural changes
  • Participates in the review and recommendations of operational systems and procedures
  • Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system
  • Prepare related reports and administer the system
  • Other duties as assigned by the supervisor.

Minimum Qualifications

Investment Manager will be a trusted partner of Inkomoko Kenya clients; basic qualifications include:

  • University degree in Finance or another related field
  • Must speak fluent English and Kiswahili. Knowledge of other local languages will be an added advantage
  • 5+ years of work experience in the relevant or applicable field
  • Experience in Islamic lending and practice is STRONGLY preferred
  • Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred
  • Experience in lending, group savings is strongly preferred
  • Experience in lending products development is a MUST
  • Experience in managing investment staff
  • Experience providing business advice to entrepreneurs and dealing with customers/debt
  • Prior experience in using Investment management system software
  • Experience in partnerships management is STRONGLY preferred
  • Decisive individuals with the ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors to pay off the entire debt
  • Experience in managing difficult clients and reaching positive outcomes
  • Very strong attention to details and good follow-through,
  • Comfort with the civil court system, collateral registration and previous experience in litigation is preferred
  • Unrelenting perseverance, personal integrity, and critical thinking skills.
  • Must be able to legally work in Kenya.

What You’ll Get

This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both a great culture and a competitive market-based package, including:

  • Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity
  • Opportunity to work with a talented, passionate, and committed team of professionals across the region
  • Ability to make a significant social impact and contribute to economic growth
  • Competitive salary, and potential KPI-based bonus
  • Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.



Method of Application

Interested and qualified? Go to Inkomoko on to apply

Apply Online