Credit Controller- Mombasa at Securex

Job Summary

  • Securex Agencies (K) Limited is seeking to recruit a Credit Controller to our Mombasa Branch. He/She will be responsible in ensuring that revenue and credit owed to the company is paid in a timely and accurate manner.

Duties and Responsibilities

  • Collection of cheques as per your allocated list.
  • Timely Dispatch of invoices and statements at the beginning of the month.
  • Responsible for proper accounting for cheques and cash collected plus preparing a daily report for then client
  • Sorting out client’s invoices, statements and credit notes and putting them in envelops for posting and delivery.
  • Prepare daily collection plan and hand over daily collection report the following morning.
  • Following-up on client payment date through telephone calls or visitation.
  • Reconciliation of client accounts in cases of dispute.
  • Follow-up on clients who are unable to pay and take relevant action plus collection of outstanding dues.
  • Communicating any clients’ complaints and instructions to the office.
  • Follow-up on customers who have issued bouncing cheques.
  • Ensure aging balances does not move categories towards 180days.
  • Ensure reduction in customer complain related receipt of invoice.
  • Timely resolution of customer issues and escalation of any issues outside job scope and follow through to ensure closure
  • Proactively act and follow up on assigned customer requests / complaints to closure and keep customers updated on the status.
  • Plan course of action to recover outstanding payments
  • Locate and contact clients to inquire of their payment status

Minimum Requirements and Competencies

  • Bachelor’s degree in finance, accounting, or mathematics, CPA Finalist
  • A minimum 5 years’ experience in Collections and credit control role.
  • Excellent analytical skills, strong IT skills and a good communicator with excellent interpersonal skills.
  • Good interpersonal and people management skills.
  • Ability to follow processes and procedure accurately.
  • Ability to meet tight deadlines.